Web experience monitoring solutions have traditionally been drawing interest from industry sectors that conduct most of their business online. With the proliferation of public cloud services and SaaS applications, more internally facing business-critical applications are being delivered across the public internet and accessed through a Web browser. Having full visibility into the performance of these applications requires capabilities for monitoring performance from outside of the corporate firewall, which increases the importance of and creates new usage scenarios for Web experience monitoring solutions. These new opportunities in this market have caused new vendors to enter this space and try to challenge a market leading position that has been held by companies such as Keynote Systems and Gomez (a division of Compuware).

This Solution Overview report from TRAC Research examines the technology capabilities, strengths, and weaknesses of Catchpoint Systems, a company that has recently entered the Web experience monitoring market.

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