The emergence of private and public cloud computing technologies is causing organizations to revisit their IT performance management strategies and evaluate if the solutions that they currently have in place can be as effective in these new environments.

Many of them are already finding that the tools in which they had in place for many years do not have all of the necessary capabilities to support cloud deployments, and are looking for new features, delivery methods and pricing models to meet their new objectives. On the other hand, vendors from different areas of IT performance management are focusing a major part of their product development efforts on making their solutions more “cloud friendly”. When it comes to Business Service Management, some vendors might find that some capabilities that have been developed in the past might come in handy when managing private cloud environments.

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