End-user organizations are looking to take more of a service-centric approach when managing IT performance, and management vendors, for the most part, have done a good job of adjusting to this trend. Recently, I had the chance to see a number of demos of IT performance monitoring products that are based on different underlining technologies for collecting performance data, are being sold to different job roles within the organization, and even competing in different markets, but they all had something in common. The first screen of their performance dashboards looks almost identical. And products that are based on network monitoring technologies, data center management or application monitoring all of a sudden have the same look and feel:

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