The ability to monitor application performance from the perspective of the business user has become a "must have" capability for organizations that desire to have full control over their business critical applications. In TRAC's upcoming research study on End-User Experience Monitoring we will examine many flavors of end-user experience monitoring solutions providing comparisons as to how the vendors address the key goals that end-user organizations are trying to achieve.

This Analyst Note provides an overview of top competitive differentiators for end-user monitoring products based on network traffic analysis and outlines the key strengths of some of the vendors that are offering these solutions.

Solutions for End-User Monitoring Based on Network Traffic Analysis

When analyzing the market for network-based end-user monitoring solutions it might appear to be fairly uniform in terms of both capabilities and delivery methods. All of these products are being deployed in a very similar fashion, as they are being connected to a network tap or a span port and monitoring and analyzing network traffic using reporting servers. Value propositions for these products look very similar as well because, on a high level, they are all positioned to do the following:

• Measure application performance from the perspective of the business user
• Measure the business impact of application performance issues
• Proactive monitoring
• Identify business transactions that are associated with performance problems

However, when you take a closer look into the capabilities of these solutions, it becomes apparent that each of them includes a set of competitive strengths and is differently aligned with some of the top goals that organizations are trying to achieve. TRAC Research evaluated products in this market and identified twenty key technology differentiators for these solutions.

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